Cancellation


Please follow these steps to cancel your order:

  1. Please open the ab.de page, select the relevant order and click on the three little dots. There you will be offered the option „Cancel order“.
    Click on it.

    Andy-HHQ-EU-Support

  2. Now you have to confirm the cancellation by clicking on „Cancel order“.
    Andy-HHQ-EU-Support


  3. The cancellation has now been made and the status of your order has visibly changed to „Cancelled“. You will also receive a confirmation from us by email.
    Andy-HHQ-EU-Support
  4. Please send us a message to contact@andyshhq.eu and we will refund you the amount as quickly as possible.
    Remember to give us the order number and the customer number.